PLAINVIEW: 901 Old Country Rd., Plainview, NY 11803
HUNTINGTON: 110 East Main St., Suite 2B, Huntington, NY 11743
HOLBROOK: 4681 Veterans Memorial Hwy, Holbrook, NY 11741
WEST ISLIP: 1175 Montauk Hwy, Suite 6, West Islip, NY 11795
Here at SpineCare Long Island we recognize that complex billing procedures and payment methods can be confusing and frustrating for most people. We hope you find the following information about our financial policies and billing procedures helpful.
Our doctors participate in various health insurance plans, including:
Please call our office at 833-774-6333 for more information.
Our doctors have privileges at the following hospitals:
We share our patients’ concern over the increasing costs of medical care and thus we strive to keep our fees reasonable and customary. If you have any questions about your bill with SpineCare Long Island, please ask us. You are responsible for payment of your account even if you have insurance; your insurance contract is an agreement between you and your insurance company.
Depending on your contract with your insurance company, you may be required to make a co-payment or pay a deductible amount. Co-payments are required on the date of service. Insurance payments paid directly to the provider will be applied to your account. If there is a balance remaining you will receive a billing statement.
Our statements are sent out on a monthly basis through our business office. All charges are due and payable within 30 days of receipt.
Please contact us if payment in full would be a financial hardship. We will set up a payment arrangement with you.
For billing inquiries, office hours are 9:00 a.m. to 5:00 p.m., Monday through Friday.
If your insurance plans require a referral for you to see a physician at SpineCare Long Island; this must be obtained from your primary care physician. Patients are responsible for making sure a referral is in place before services are received. Our business office has referral coordinators available if further assistance is needed.
Our goal is to provide quality medical care in a timely manner. In order to do so we have had to implement an appointment cancellation policy. This policy enables us to better utilize available appointments for our patients in need of medical care.
In order to be respectful of the medical needs of the SpineCare Long Island please be courteous and call promptly if you are unable to attend an appointment. This time will be reallocated to someone who is in need of treatment. This is how we can best serve the needs of all our patients.
If it is necessary to cancel your scheduled appointment we require that you call by 10 a.m., one (1) working day in advance. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely medical care.